/* RESET */
* {
    margin: 0;
    padding: 0;
    box-sizing: border-box;
    font-family: Arial, sans-serif;
}

/* CHATBOT CONTAINER */
#chatbot {
    position: fixed;
    bottom: 20px;
    right: 20px;
    width: 320px;
    background: #ffffff;
    border-radius: 16px;
    box-shadow: 0 12px 30px rgba(0,0,0,0.25);
    display: flex;              /* default open */
    flex-direction: column;
    z-index: 9999;
}

/* HEADER */
#chat-header {
    background: linear-gradient(135deg, #6a5cff, #9f7cff);
    color: #fff;
    padding: 14px 16px;
    font-size: 16px;
    font-weight: bold;
    border-radius: 16px 16px 0 0;
    display: flex;
    justify-content: space-between;
    align-items: center;
}

/* CLOSE BUTTON */
#chat-close {
    cursor: pointer;
    font-size: 16px;
    line-height: 1;
}

/* BODY */
#chat-body {
    height: 260px;
    padding: 12px;
    overflow-y: auto;
    background: #f1f3f6;
}

/* FOOTER */
#chat-footer {
    display: flex;
    border-top: 1px solid #ddd;
}

#chat-footer input {
    flex: 1;
    padding: 10px;
    border: none;
    outline: none;
    font-size: 14px;
    border-radius: 0 0 0 16px;
}

#chat-footer button {
    padding: 10px 16px;
    background: #6a5cff;
    color: white;
    border: none;
    cursor: pointer;
    font-size: 14px;
    border-radius: 0 0 16px 0;
}

/* MESSAGES */
.user-msg {
    background: #6a5cff;
    color: #fff;
    padding: 8px 10px;
    border-radius: 10px;
    margin-bottom: 8px;
    max-width: 80%;
    margin-left: auto;
    font-size: 14px;
}

.bot-msg {
    background: #e0e0e0;
    color: #000;
    padding: 8px 10px;
    border-radius: 10px;
    margin-bottom: 8px;
    max-width: 80%;
    font-size: 14px;
}